COMPLIANCE SERVICES

Stay Ahead of
Awaab's Law.

Awaab's Law sets fixed statutory timeframes for investigating and resolving serious housing hazards. It applies to social housing today, and the Renters' Rights Act 2025 already carries the power to extend it to the private rented sector. Utopi's compliance service gives you the monitoring, the evidence trail and the expert team, without adding resource or risk to your operations.
Utopi mould risk monitoring dashboard supporting Awaab's Law investigation and remediation timelines.

Awaab's Law Creates Legal Obligations Most Operators Aren't Resourced to Meet Alone.

Awaab’s Law doesn’t just require a response to damp and mould, it requires a system. Where a hazard could be an emergency, you have 24 hours to investigate and make the property safe. Where it could be significant, you have 10 working days to investigate, 3 working days from the investigation concluding to give the resident a written summary of your findings, and 5 working days to complete the safety work. Work to stop the hazard recurring starts within the same 5 working days, or within 12 weeks where that isn’t practicable. For operators managing hundreds or thousands of rooms, meeting those timelines reactively is expensive, inconsistent, and legally exposed. The question isn’t whether you take compliance seriously. It’s whether you have the infrastructure to demonstrate it.

New to the legislation? Read the Awaab’s Law guide.

Awaab's Law statutory timeframes: 24 hours for emergency hazards, 10 working days to investigate a significant hazard, 3 working days for a written summary, 5 working days to complete safety work.
UTOPI SERVICE

Early Warning & Expert Guidance

Utopi’s Mould Risk Intelligence module monitors the conditions that lead to damp and mould growth — continuously, in every room – before any visible growth appears.

Utopi’s Mould Risk Intelligence module monitors the conditions that lead to damp and mould, continuously, in every room, before any visible growth appears.
Room-level temperature, humidity and occupancy from the Multisensor V4 feed a condensation risk score for every space, based on the Finnish VTT/Ojanen model. Read how mould risk scoring works
Early warnings fire automatically when risk rises. Every alert, reading and action is timestamped into an evidence trail structured for your Awaab’s Law timelines.

Catch problems before residents do – removing the compliance clock entirely

A structured, auditable record of monitoring, alerts, and every response action taken

Early intervention prevents expensive full-scale treatment and resident decant

Documented due diligence from continuous monitoring strengthens your legal position

87,000

Rooms Monitored across PBSA and BTR Portfolios

6 yrs

of Live Deployment and Continuous Improvement

9x

Validated ROI, Independently Verified by CBRE

Deployed Across PBSA and BTR. Proven in Practice.

Operators using the platform receive early warnings for at-risk rooms before any visible mould growth – giving maintenance teams time to ventilate, investigate, and resolve issues without triggering formal complaint timelines.

Utopi’s Mould Risk Intelligence monitored 112 rooms continuously over 12 months

73% flagged as high risk before any visible mould appeared

Early intervention meant targeted fixes instead of costly remediation, decant, and Awaab’s Law liability

PBSA asset where Utopi flagged 73% of 112 monitored rooms as high mould risk before visible growth.

Continuous Monitoring, Backed by The Utopi Impact Team.

One platform, one install, continuous monitoring.

The Utopi Impact Team works alongside your operations team from day one – ensuring the platform is configured correctly, alerts are actionable, and your compliance evidence trail is always current.

Smart multisensor by Utopi tracking environmental conditions, CO2 levels and occupancy data for energy efficiency and tenant comfort in student accommodation